The workforce at a global oil & gas firm with 20k+ employees was becoming increasingly diverse (gender and generational) and was experiencing issues with an increase in derailing behaviors, a loss of productivity and performance, and a lack of leadership and managerial skills.
Solution
- Leadership Effectiveness Index (mentoring, fair access to training and coaching, quality of work/life balance)
- Organizational Inclusion Index (recognition, coaching, respectful feedback, clear expectations)
- Established baselines and opportunities to improve
- Measured level and impact of derailing behaviors
- Quantified the potential financial impact of the derailing behaviors
- Identified in excess of $450M in potential bottom-line fiscal impact
Benefits / Business Impact
- A training and development plan was customized per department (IDP and KRA)
- Fiscal metrics were linked to earnings per share
- The culture changed: created Respectful Workplace Policy (RWP)
- Reduced turnover, increased discretionary effort, improved profitability, increased innovation and creativity, and reduced costs