DIGINOMICA: If responsibilities overlap, the division of roles is ambiguous, or decision-making parameters are unclear, it can lead to leadership paralysis and accountability being eroded. This situation, in turn, can generate uncertainty and confusion among employees. Christine Greybe, President of Leadership Consulting at executive search firm DHR Global, explains:
“You have to ensure clear authority, establish trust, and guidelines on decision-making upfront. The concept is that ‘two heads are better than one’, which means you need to get the structure right, ensure skills are complementary, and get organizational buy in. Clear governance rules must also be established as this is about shared leadership, not compromise, which you want to avoid.”