Mathew Dixon
Partner
Courage has become the defining trait of modern leadership. In a business environment shaped by volatility, disruption, and transformation, a courageous leader can tip the balance from incremental progress to breakthrough success.
In some organizations, courage means bold reinvention; in others, it’s the steady resolve to stay the course under pressure. Identifying the right leader requires a sharp understanding of the attributes that will best serve the organization’s goals.
Before initiating a search for a new type of leader, the board must evaluate whether the organization is truly prepared for change. Courageous leaders challenge norms, question legacy decisions, and spark new initiatives. Hiring such a leader involves more than filling a vacant seat. It often entails recalibrating internal expectations, aligning stakeholders, and preparing the culture to absorb disruption.
Organizational readiness requires an assessment of whether the current leadership model is enabling or hindering evolution. Boards and executive leadership must examine how decisions are made, whether the right voices are being heard, and where legacy assumptions may be holding the organization back. Internal clarity forms the foundation – without it, bold leadership risks becoming diluted by inertia.
In select cases, readiness calls for looking outside the industry, particularly when long-standing approaches have grown stagnant. A leader from a different sector can bring fresh perspective, new energy, and a sense of fearlessness in challenging entrenched thinking (provided there’s internal willingness to embrace those shifts). In that context, the search for a courageous leader signals as much about the organization’s appetite for change as it does about a candidate’s capacity to drive it.
Courageous leaders challenge norms, question legacy decisions, and spark new initiatives. Hiring such a leader involves more than filling a vacant seat. It often entails recalibrating internal expectations, aligning stakeholders, and preparing the culture to absorb disruption.
Courageous leadership is often conflated with risk-taking, but the two aren’t synonymous. Courageous leaders act with conviction – not recklessness – and pursue change with purpose. Still, the word “risk” can carry negative connotations. Boards may frame hiring outside the mold as inherently risky. However, a seemingly safe hire can still bring its own risk: maintaining the status quo.
Organizational structure can help mitigate the potential or perceived risks in hiring a bold new leader. The organizational design should reflect the new direction, as defined by the strategic plan, codified by the board and supported by executive leadership. Leaders don’t succeed in a vacuum; they need systems and structures that support strategic alignment across the enterprise.
Consider a consumer brand shifting toward a younger demographic. A strategic pivot might demand a revamped marketing strategy, a sharp digital focus, and product innovation aligned with new consumer expectations. Hiring a marketing leader who has deep consumer engagement experience from a different sector or brand culture may feel risky. In the context of a defined enterprise strategy, however, that move reflects intentional evolution rather than risk.
Likewise, in the luxury goods sector, long-successful growth models have recently stalled, prompting a wave of leadership transitions. A luxury clothing, eyewear, and jewelry group appointed a turnaround specialist from the automotive industry to lead the organization – a decision that challenged industry conventions. The choice shows how companies are rethinking what constitutes a risk. Hiring from within the traditional sector may have offered familiarity, but in that case, it would have limited transformation.
Organizations don’t need to soften a leader’s edge to mitigate risk for a bold hire. Instead, they must create structural clarity. Clear decision-making authority, aligned performance expectations, and cross-functional support give a courageous leader room to operate effectively. The strongest alignment emerges when boards and executive leadership anchor hiring decisions to a future-state vision, rather than current gaps. Framing the hire around the organization’s three- and five-year objectives rather than simply its current needs, helps to reverse-engineer the competencies, mindset, and leadership style required to move the enterprise forward.
The organizational design should reflect the new direction, as defined by the strategic plan, codified by the board and supported by executive leadership. Leaders don’t succeed in a vacuum; they need systems and structures that support strategic alignment across the enterprise.
Courageous leadership doesn’t hinge on a single trait. It’s reflected in how a leader responds to new conditions, relates to others, and stays focused under pressure. Adaptability and flexibility matter because change rarely follows a linear path. Relatability is essential when bold decisions require alignment across functions, and resilience often determines whether a leader can sustain momentum through uncertainty.
Evaluating these traits takes a deliberate and dynamic approach. The evaluation process should reflect the real demands of the role, including how decisions unfold and where the leader will need to be especially influential. Effective evaluation methods include input from key stakeholders, structured interviews, and executive assessments that simulate likely scenarios, such as DHR’s Leader Lens, which evaluates executive intelligence (including analytic, social, and emotional intelligence). These tools offer insight into how candidates engage, adjust, and lead when the environment demands more than a standard playbook.
Adaptability and flexibility matter because change rarely follows a linear path. Relatability is essential when bold decisions require alignment across functions, and resilience often determines whether a leader can sustain momentum through uncertainty.
Courageous leaders will evaluate job opportunities by assessing whether the board is aligned and how the structure behind the role will allow them to deliver impact. Organizations that attract bold, high-performing candidates signal strategic intent through every stage of the hiring process, including who they involve, what they emphasize, and how they define success.
Hiring a courageous leader requires judgment, perspective, and the ability to translate business strategy into a leadership profile that reflects the challenge and the opportunity. The most effective boards and hiring managers know when to broaden the lens and how to weigh nontraditional experience against cultural compatibility.
When organizational leadership clearly outlines the future and supports it with unwavering confidence, courageous leadership transitions from being merely aspirational to becoming a practical reality.
DHR’s Consumer & Retail Practice delivers unsurpassed marketplace knowledge and insight to each engagement, helping companies identify, recruit, hire, onboard, and develop top consumer and retail leaders.